1. How do I know your technician is genuine?
Our technicians share their name and contact number before visiting, and they call you before arrival.
2. Will I be forced to replace parts I don’t need?
No. We explain the issue clearly and only replace parts with your approval.
3. Do I have to pay anything before the service is done?
No. Payment is collected only after the service is completed.
4. How do I trust your pricing?
All charges are explained upfront before repair. No hidden fees.
5. What if the repair doesn’t solve the issue?
We recheck the appliance under our service warranty.
6. Can I see the faulty part before replacement?
Yes. The technician will show you the damaged part and explain the issue.
7. What if the technician is late?
We inform you immediately and reschedule based on availability.
8. Can I cancel the service if I am not comfortable?
Yes. You can cancel anytime before the technician arrives.
After arrival, only the inspection charge applies.
9. Do you charge more for remote areas?
No. Pricing is the same for all listed service areas.
10. Do I get a proper bill or proof of work?
Yes. The technician shares a service summary for your reference.
11. How can I be sure the spare part is good?
We use reliable spare parts suitable for most brands and show you the part before installation.
12. Will my appliance be taken away without my permission?
Never. Appliances are taken to the workshop only with your approval.
13. What if the technician cannot fix the problem?
You pay only the inspection charge. No additional cost.
14. Will I get updates until the service is completed?
Yes. You will receive updates from our support team or technician.
15. How do I know you won’t overcharge me?
We follow a fixed, transparent pricing policy. Charges are shared before starting any repair.